As soon as I hit send requesting the quote I received a call from a very freindly representative at Temparature Patrol (in fact we joked about the speadiness of their response). I explained the urgency of my situation and within an hour, we had two awesome guys checking our entire system to diagnose the problem. Their goal was to save our unit and that they did. Since that day our A/C has worked better than ever! I highly recommend Temperature Patrol!